This Privacy Policy describes how Clemaeve, LLC. (“Company,” “we,” “us,” or “our) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Website or engage with us in other ways—including any sales, marketing, or events.

In this Privacy Policy, if we refer to:

• “Website,” we are referring to any website of ours that references or links to this policy.

• “Services,” we are referring to our Website, and other related services including any sales, marketing, or events.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Policy or our practices with regard to your personal information, please contact us info@clemaeve.com.

What information do we collect?

When you visit the Website, we collect certain information about your device, your interaction with the Website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.

• Device Data: We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity but may include device and usage information, such as your IP address browser and device characteristics, operating systems, language preferences, referring URLs, device name, country, location, and information about how and when you use our Website. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

• Order Information: We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us. This may include personal information such as names, phone numbers, email addresses, mailing addresses, contact preferences, billing addresses, debit/credit card numbers, and other similar information. We may collect data necessary to process your payment to make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link here: https://stripe.com/privacy.

Will your Personal Information be shared?

We use personal information collected via our Website for business purposes in reliance on our legitimate business interest, in order to enter or perform a contract with you, with your consent, and or/for compliance with our legal obligations.

We use the information we collect or receive:

• To fulfill and manage your orders, payments, returns, and facilitate delivery of orders made through the Website. We use Squarespace and Stripe to power our online store. You can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy. You can read more about how Stripe uses your Personal Information here: https://stripe.com/privacy.

• To respond to user inquiries and offer support to users, request feedback, and send administrative information to you.

• To send you marketing and promotional communication. You can opt-out of our marketing emails at any time. We use MailChimp to power our marketing emails. You can read more about how MailChimp uses your Personal Information here: https://www.intuit.com/privacy/statement/.

• To protect our Services in efforts to keep our Website safe and secure.

• To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.

• To respond to legal requests and prevent harm. If we receive a subpoena or other legal requests, we may need to inspect the data we hold to determine how to respond.

• For other business purposes that may include data analysis, identifying user trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Website, products, marketing, and your experience.

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

How long do we keep your information?

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Do we use cookies?

We use the following cookies to optimize your experience on our Website and to provide our Services. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.

What are your privacy rights?

In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your Personal Information under applicable data protection laws. You may review, change, or terminate your account at any time.

These may include the right:

• To request access and obtain a copy of your personal information

• To request rectification or erasure

• To restrict the processing of your personal information

• If applicable, to data portability

In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please submit your request to us using the contact information provided below.

We will consider and act upon any requests in accordance with applicable data protection laws. If you are not satisfied with our response to your complaint or believe we are unlawfully processing your Personal Information, you also have the right to complain to your local data protection supervisory authority. For more information on how data transfers comply with the GDPR, see Stripe’s GDPR Guide: https://stripe.com/guides/general-data-protection-regulation.

California Consumer Privacy Act (CCPA)

If you are a resident of California, are granted specific rights regarding access to your personal information. California residents are permitted by law to request and obtain from us, once a year and free of charge, information about categories of Personal Information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared Personal Information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request to us using the contact information provided below.

Privacy Policy Updates

We may update this Privacy Policy from time to time and as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

Contact

If you have questions or comments about this notice, you may email us at info@clemaeve.com or by mail to:

Clemaeve, LLC.

1511 Southeast 3rd Avenue

Battle Ground, WA 98604

United States

Updated 02/08/2022